When you create an account or use our services on Khelagor, certain information is shared with us. This Privacy Policy clearly explains what data is collected, why it is collected, and how it is kept secure.
The Key Pillars of Your Privacy Protection at Khelagor
All data exchanged on our platform is protected by SSL/TLS 256-bit encryption. Your password and payment details are never stored in plain text.
Khelagor never sells your personal data to third parties or shares it with advertisers. Your information is used solely to improve our services.
We are transparent about what data we collect and why. There is no hidden data collection — you will always know where your information goes.
You can view, correct, or request deletion of your stored data at any time. You have full control over your personal information.
All data is stored in internationally certified data centers with 24/7 security monitoring. Regular backups are taken to ensure there is no risk of data loss.
Khelagor complies with international data protection standards (GDPR), meaning we follow the world's best practices to keep your data safe.
Khelagor (khelagor.bet) is one of Bangladesh's most trusted online gaming and betting platforms. We believe that every user's privacy is a fundamental right. This Privacy Policy applies to our website, mobile application, and all related services.
In this policy, we explain in detail:
By using the Khelagor website or app, you agree to this Privacy Policy. If you disagree with any part of this policy, please discontinue use of our services and get in touch with us.
⚠️ Important: This Privacy Policy should be read alongside our Terms & Conditions— together, both documents form the complete legal framework governing your use of Khelagor.
Khelagor collects two types of information — what you provide directly, and what is gathered automatically through your use of the platform.
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Age Verification & KYC Process |
| Contact Information | Email, mobile number, address | Account Management & Communication |
| Financial Information | Mobile banking number, transaction history | Payment Processing & Fraud Prevention |
| Usage Data | Login time, game history, bet records | Service Improvement & Responsible Gaming |
| Device Information | IP address, browser, operating system | Security & Technical Support |
ℹ️ We only collect information that is genuinely necessary to provide our services. Collecting excessive or unnecessary data goes against our policy.
Khelagor uses your information only for the following purposes:
We never share your data with third parties for advertising purposes. You can opt out of any marketing communications from us at any time.
Khelagor retains your data for as long as necessary or as required by law. Retention periods vary depending on the type of data:
Once the retention period expires, data is securely deleted or anonymized so you can no longer be identified.
✅ Your Data Is Secure: Our servers undergo regular security audits and use the highest-grade encryption technology available.
Khelagor does not sell your personal data. However, in certain circumstances, information may be shared with trusted partners:
Every third party we work with is contractually bound to uphold our strict privacy standards. They are not permitted to use your data for any other purpose.
⚠️ Please Note: Khelagor never shares your password or complete payment details with any third party.
Khelagor uses cookies and similar tracking technologies on its website and app to enhance user experience and keep the platform running smoothly.
Types of Cookies We Use:
You can manage or disable cookies through your browser settings. Please note that turning off essential cookies may prevent certain features of the platform from working properly.
Khelagor places the highest importance on your data rights. You have the following rights:
You may request to know what information we hold about you.
You can request corrections to any inaccurate or incomplete information.
Under certain conditions, you may request the deletion of your data.
You can request that we limit how we process your data in certain circumstances.
You may request a copy of your data in a structured, portable format.
You can object to your data being used for specific purposes.
To exercise these rights, email us at support@khelagor.bet or contact our Help Center Get in touch — we'll respond within 30 business days.
Khelagor strictly prohibits collecting information from or providing services to anyone under the age of 18. Our platform is designed exclusively for adults.
We verify age at the point of account registration. If we become aware that a minor's data has been submitted, it will be deleted immediately and the associated account will be closed.
If you believe a minor is using our platform, please contact us immediately.
To keep your data safe, Khelagor has put multiple layers of security in place:
Should a security breach occur, we will promptly notify all affected members and take every necessary step to address the situation.
This Privacy Policy may need to be updated due to changes in technology, law, or business operations. When changes are made:
Continued use of our services after any changes will be considered acceptance of the updated Privacy Policy. The latest version will always be available on this page.
For any privacy-related questions, concerns, or requests, please contact us:
We typically respond within 2–3 business days. Complex matters may take up to 30 business days.
ℹ️ Your privacy is our top priority. Whatever the issue, we are always here to support you.
Our robust privacy protections keep your data completely secure. Register now and enjoy gaming with total peace of mind.