Khelagor FAQ — Answers to All Your Questions

No, Khelagor's rules allow each person to hold only one account. Creating multiple accounts may result in all accounts being closed and any accumulated bonuses being forfeited. If you have an issue, in the Help Center contact us.

Yes, account verification is mandatory before you can make a withdrawal. Simply upload a copy of your National ID or passport to complete the process. This keeps your account secure and prevents unauthorized access.

on the login page Click the "Forgot Password?" link on the login page. A reset link will be sent to your registered mobile number or email. Click the link to set a new password. The reset link remains active for 15 minutes.

If your account is suspended, immediately in the Help Center Contact us. The support team will explain the reason and guide you toward a resolution. This usually happens due to incomplete verification or a policy violation.

Khelagor supports deposits and withdrawals via Mobile Pay, Nagad, Rocket, and bank transfer. For Bangladeshi users, Mobile Pay and Nagad are the most popular options and are usually processed within 5 minutes.

The minimum deposit at Khelagor is ৳500 BDT. This amount has been set with everyday Bangladeshi players in mind, so anyone can get started easily.

Withdrawals via Mobile Pay and Nagad are typically processed within 15 minutes to 2 hours. Bank transfers may take 1–3 business days. Having your account verified speeds up the process.

Khelagor does not charge any deposit or withdrawal fees. However, your mobile banking provider (such as Mobile Pay or Nagad) may apply their own service charges in line with their policies.

If funds haven't appeared in your account within 30 minutes of your deposit, take a screenshot of the transaction and in the Help Center contact us. Providing your transaction ID helps us resolve the issue faster.

After registering with Khelagor, you'll receive a 100% welcome bonus on your first deposit. A free-bet bonus is also credited right after registration. For more details, Bonus page view.

Bonuses cannot be withdrawn directly. Your bonus balance converts to real money once you meet the required wagering conditions. For example, a 1x wager means you need to place bets equal to the bonus amount before it becomes cashable. Terms & Conditions Rules page view.

Yes, Khelagor regularly offers daily login bonuses, weekly cashback, and monthly loyalty rewards. To see the latest offers, Promotions page Go and keep notifications turned on.

Every bonus has a set expiry period (typically 7–30 days). Once expired, the bonus is automatically cancelled. Make sure to use your bonuses promptly. For more details, On the Bonus page available.

Khelagor offers Sports Betting (cricket, football, tennis), Live Casino (roulette, blackjack, baccarat), slots, lottery, and virtual sports. To browse all games, Games page Go.

Yes, Khelagor's in-play betting feature lets you place bets on matches as they happen. Live odds update in real time. On the Match Odds page and view all live matches.

If you get disconnected, the game continues running on the server. Once you reconnect, the result will be shown automatically. Any bets you placed are safe. If you experience any issues, contact support.

On the Lottery page Go to the page, check the active draws, pick your numbers, and buy a ticket. Each lottery page shows the draw time and prize amount. If you win, the prize is credited directly to your account.

Yes, Khelagor uses SSL encryption to keep all your data secure. Personal and financial information is never shared with third parties. For more details, Privacy Policy read.

Yes, you can enable two-factor authentication from your account settings. Once active, you'll receive a one-time OTP on your mobile each time you log in, adding a strong layer of security to your account.

If you suspect anything, change your password immediately and in the Help Center Let us know. The support team will investigate the account and temporarily lock it if necessary. Keep 2FA enabled to protect yourself going forward.

The Khelagor app is available directly from the App page Download from the website — the app is available on both Android and iOS, and downloading directly from the site ensures you always have the latest version.

Yes, you can use the same login credentials on both the app and the website. Your balance, bonuses, and betting history stay synced across all platforms. One account gives you access to everything.

On Android, enable installation from unknown sources (Settings → Security → Unknown Sources). On iOS, you may need to trust the profile. If you still have trouble, in the Help Center contact us.

Yes, Khelagor lets you set daily, weekly, and monthly deposit limits. You can easily configure this from your account settings. For more on responsible gambling, on this page available.

Yes, the self-exclusion feature lets you take a break from your account for a set period. You can choose 7 days, 30 days, or a permanent break. On the Responsible Gaming page Learn more.

Not at all. Khelagor is strictly for users aged 18 and above. Age is verified during registration, and ID documents may be requested in suspicious cases. Any account found to belong to a minor will be suspended immediately.